At Books And Periodicals, we strive to provide a seamless and convenient shopping experience for our customers while ensuring the safe delivery of their purchases. This Shipping Policy outlines the details of our shipping methods, fees, delivery timelines, and other important information to help you make an informed decision.

 

Shipping Locations:

We currently ship our products within India, covering most cities, towns, and remote areas. However, please note that there may be certain areas where delivery is not possible due to logistical constraints. In such cases, we will inform you during the checkout process.

 

Shipping Methods and Fees:

We have partnered with reputed shipping companies to offer reliable and efficient delivery services to our customers. The shipping fees may vary based on the weight, size, and destination of the order. The shipping charges will be clearly mentioned during the checkout process, allowing you to review and accept them before proceeding with your purchase.

 

Order Processing and Dispatch:

Once you have successfully placed an order on our website, our team will carefully process your request. We aim to dispatch all orders within 1-3 business days, except for any unforeseen circumstances or during peak seasons when there may be slight delays. You will receive an email notification once your order has been dispatched.

 

Estimated Delivery Timelines:

The estimated delivery timelines may vary depending on your location and the shipping method chosen. Generally, our standard delivery option takes 5-10 business days for metro cities and 7-15 business days for non-metro cities. In some cases, delivery to remote areas may take longer. Please note that these are just estimated timelines and actual delivery times may vary due to factors beyond our control, such as weather conditions, customs clearance, or any unforeseen circumstances.

 

Tracking Your Order:

To provide transparency and keep you updated about the status of your order, we offer a tracking facility. Once your order is dispatched, you will receive a tracking number along with the shipping carrier's details via email. You can use this information to track your order on the respective shipping carrier's website or by contacting their customer support.

 

Delivery Attempts and Rescheduling:

Our shipping partners will make multiple delivery attempts to ensure successful delivery. In case you are not available at the provided shipping address, they may contact you via phone or email to reschedule the delivery. Please make sure to provide accurate contact information to avoid any inconvenience.

 

Damaged or Missing Items:

At Books And Periodicals, we take utmost care in packaging and handling your orders to ensure they reach you in perfect condition. However, if you receive a damaged or incomplete order , please contact our customer support team within 48 hours of delivery. We will assist you in resolving the issue by arranging for a replacement or refund, depending on the availability and nature of the product.

 

International Shipping:

Currently, we only offer shipping within India and do not provide international shipping services. We apologize for any inconvenience this may cause and appreciate your understanding.

 

Non-Delivery or Lost Packages:

In rare cases where a package is not delivered within the estimated timelines or appears to be lost in transit, please contact our customer support team. We will investigate the matter with the shipping carrier and take the necessary steps to resolve the issue. Please note that we are not responsible for any delays or losses caused by the shipping carrier or factors beyond our control.

 

Changes to Shipping Policy:

We reserve the right to modify or update our Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is advisable to review this policy periodically to stay informed about any updates.

 

If you have any further questions or concerns regarding our Shipping Policy, please feel free to contact our customer support team. We are here to assist you and ensure your shopping experience at Books And Periodicals is enjoyable and hassle-free.